Kapost works hard to support all major browsers for our web SaaS platform. That list includes: Internet Explorer, Chrome, Firefox and Safari.
We support the latest version of every browser and one behind the latest.
Below you can find the browser versions we support (as of January 2018).
- Firefox: 57 and newer
- Internet Explorer: 10 and newer (note, compatibility mode must be turned off)
- Safari: 11 (Mac) and newer, 5 and newer (Windows)
- Chrome: 65 and newer
*Note: Microsoft Edge works in some ways with Kapost, but compatibility mode cannot be turned off within Edge, leading to inconsistent results.
Before beginning with Kapost, we ask that you look at your browser version and ensure you're on the latest or at least one behind the latest version. This is imperative because our technology is always current and many of our features won't be supported by older versions of browsers.
The above mentioned support is also what Google and all their products support. (You can read more about that here). If you have any questions around what browser you're using or anything else related to browser support please don't hesitate to reach out to our Support Team.
A note about browser plug-ins and extensions:
While Kapost will run smoothly with most plug-ins/extensions, we do not officially support any browser plug-ins or extensions with the platform.
Browser plug-ins and extensions are built by myriad third-party programs and are updated on wildly varying schedules. Our engineering team works hard to keep up with the latest versions of major browsers, but we do not prioritize the tracking of individual plug-ins and/or extensions.
If you think a plug-in or extension may be causing trouble within Kapost, try running the program in an incognito window. If this clears up the problem, your next step may be to identify the interfering plug-in by trying them one-by-one while working within your standard browser. Depending on your situation, you may choose to work with Kapost in an incognito window or disable the problematic plug-in.
If you've identified a plug-in or extension that interferes with Kapost, we'd like to know about it. Please get in touch with your CSM or contact our Support Team.