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May 16 Product Updates

Today, we're excited to let you know about our latest product release!

At a glance, updates and new features in this release include:

Full read: But, seriously, we'd love for you to read (ahem, skim?) this because we think you'll be excited to learn why and how we're making improvements to your experience with Kapost. 

We listen to your feedback and work every day to make it easier for you to produce and measure powerful, targeted content for the right customer at the right time. While in the past you've received product updates as soon as new features have been tested and are ready to use, today we're making a commitment to improving how we communicate with you so that useful updates, enhancements, and new features don't unintentionally get overlooked in your busy day.

Going forward, we’ll release product updates every six weeks or so. You’ll know when to anticipate new updates, and you can expect an email with all the details on the day the updates are unveiled. We hope this regular cadence helps you stay on top of relevant features that support your content operation. (What do we mean by "your content operation"? Check out this short video.)

Also, if you're interested in providing feedback on new features and functionality, reach our to your Kapost CSM or use our product feedback form. We love hearing from you!

This release is all about providing you and your team with better visibility into your content and better management of users in the platform. After all, we often hear you say, "Content is a team sport." Here's the quick rundown along with links to supporting documentation for you to explore as needed:  

Introducing, Adoption Charts

When you're improving a process, adoption of key tools and completion of important steps are leading indicators of better outcomes.

You can now add Adoption Charts to your configurable Boards in Insights in order to see how your team members use Kapost's platform and where there's room for improvement. Visibility into the usage of the key tools—like Kapost!—that embody the most important elements of your processes (think: approvals) not only help marketers to justify their technology investments but also manage teams and dependencies effectively. With these new, real-time charts, you can:

  • See how many of your users have accepted invites to Kapost and how many have logged in within a certain date range
  • Aggregate a count of key actions within Kapost over a date range (and compare up to five different actions)
  • Examine cohorts of users who have taken (or not taken) key actions in Kapost, like added strategic tags to a piece of content

The actions you can track now with Adoption Charts are members logging into Kapost, shared content in Gallery, downloaded content in Gallery, and created content in Studio.

Stay tuned for future product updates when we'll expand these actions to include actions like checking off tasks.

Dates for Matrix Charts in Canvas

Dates and planning go hand in hand, so we're excited to announce you can now surface key dates in Matrix Charts in Canvas!

This enhancement was requested by many Canvas users who needed to be able to visualize and track more granular dates such as launches or publishing within the context of their plans. With dates now available in matrix charts, users can forecast resource overload due to too many deadlines, ensure well-orchestrated campaign and product launches, and identify when deadlines are at risk. Here's what's now available:

  • Surface task deadlines or date custom fields in Matrix Charts in Canvas
  • Select the granularity of your date views (day, week, month, or quarter) along with a date range

Manage Access in Canvas

You now have more control over managing access to Plans in Canvas.

Managing multiple teams in Kapost is often necessary in order to coordinate the various moving parts of integrated programs and campaigns. But it can also get messy when different teams all have multiple Plans in Canvas. Sometimes they should be shared, sometimes they just get in the way. You may also have individuals in your organization who are not Kapost users but could benefit from the information in Canvas Plans.

Now, you can specify which individual team members or groups should own, edit, or simply view Plans and their Charts. You can also ensure folks who don't spend time in Kapost are able to access this information. 

Key features of managing access to Canvas Plans are:

  • Specify individuals who own Plans: Owners can grant access to others
  • Specify individuals or groups who can edit Plans: Edit means adding or removing Charts, updating Chart configuration, and uploading Plan attachments
  • Specify individuals or groups who can view Plans: View means access only—no editing capabilities
  • Alert Users: Automatically notify groups and individual team members when you grant access
  • Share private or public links to Plans and Charts: A public link allows you to share information with non-Kapost members

Updated Saved Views in Studio

And if you like the sound of Canvas Plans, wait until we tell you about Saved Views in Studio. 

Like we said above, managing multiple teams in Kapost can be really helpful to marketers. But as nice as it is to be aware of what other teams have going on, it can also get messy.

Saved Views in Studio allows you to quickly and easily cut through all the Content, Initiatives, and Calendar options that exist in Kapost to find just what you care about.

Now, when you access or create a Saved View, you'll see an updated design that should be much easier to navigate and use. You'll also be able to specify which individual team members or groups should own, edit, or view particular Saved Views. This will make it easier for multiple teams to work together seamlessly and prevent views you don't care about from getting in your way.

Here are the features to look forward to:

  • More intuitive design for creating, updating, and saving views
  • Ability to favorite views
  • Specify individuals and groups who can see each saved view, and hide it from the rest: Viewers can access the Saved View but not edit it
  • Specify individuals and groups who own saved views: Owners can grant access to others
  • Specify individuals and groups who can edit saved views: Editors can change the filters and save the changes for everyone using that view
  • Automatically notify groups and individual team members when you grant access

Suspended Members to Manage Workflows

Here's an update made especially with our Kapost Admins in mind. Turnover is a fact of life for every business, and marketers are not exempt. Now, you can easily off-board team members (and their work) with Suspended Members.  

Kapost Admins can designate a team member who has left or no longer needs access to marketing resources as a "Suspended Member" and then easily reassign tasks and content ownership to other team members when it makes the most sense (i.e., you don't have to make a decision on who should own all of Bill's in-progress content right when Bill leaves). This functionality includes:

  • Suspend any member or multiple members at once from logging into Kapost (including via SSO)
  • See which members have been suspended and, individually or in bulk, reassign tasks, content and initiatives and more

And More...

We've rolled out a new integration with Drupal 8! You can now integrate Drupal 8 with your Kapost Instance. Find documentation here on how to set up this integration. 

(Plus, hot off the press: Kapost formed a new dedicated integrations team! Stand by for more updates on the work this team will do.)

Additionally, we made some small (but mighty) product updates to optimize your Kapost experience: 

  • A setting was added to make your Custom Fields uneditable for fields that are updated via the API.
  • Now, you can see your character count in any text fields you’re working in.
  • You now have the option to remove individual pieces of Content from Initiatives.  

We're preparing for GDPR: The E.U.'s GDPR (General Data Protection Regulation) takes effect May 25, bringing a new standard for how companies use and protect E.U. citizens' data.

In order to uphold data protection and privacy standards for our E.U. customers, Kapost has been working towards GDPR compliance by entering into Data Processing Agreements (DPAs) with our customers, processors, and sub-processors. In addition, we have reviewed our security and privacy policies to ensure we are compliant with this new regulation.

Please reach out to us at privacy@kapost.com if you have any GDPR or other privacy-related concerns. 

 

If you have questions about any of these updates, don’t hesitate to get in touch with your Kapost CSM or Admin or submit a support ticket.

And, don’t forget that you can provide product feedback in the Kapost Help Center Community any time. We read all the feedback that comes through and take it seriously as we plan our product roadmap. 

 

 

 

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